Shipping policy
Shipping Policy
Effective September 27, 2026
Your order does not exist until you place it. Then it gets printed, packed, and sent your way. Like recovery, it takes a little time, and it is worth the wait.
Where we ship
We currently ship within the United States only. If an address is not offered at checkout, we cannot ship there yet.
Production time
Every item is made to order by our print-on-demand partners, Printify and SPOD (Spreadconnect, part of Spreadshirt). Most orders are produced and shipped within 2 to 7 business days (Monday to Friday, not counting holidays). Some items take longer, and production can slow down during holidays and other busy seasons.
Delivery time
After your order ships, typical U.S. transit times are:
- United States (lower 48 states): usually 2 to 8 business days
- Alaska, Hawaii, Puerto Rico, U.S. territories, and APO/FPO/DPO addresses: allow extra time
Most U.S. orders arrive within about 1 to 3 weeks of ordering. All times are estimates, not guarantees. Once a package ships, delivery is in the carrier's hands, and we cannot offer refunds for ordinary carrier delays. Our Refund Policy explains what to do if a package is lost or damaged in shipping.
Shipping costs
Shipping is calculated and shown at checkout before you pay. Shipping charges are non-refundable except as described in our Refund Policy.
Orders may arrive in more than one package
Our products are made at different production facilities. An order with several items may arrive in separate packages, on different days, with different tracking numbers. That is normal, and you will not be charged extra. If something seems to be missing, check your shipping emails for a second tracking number before contacting us.
Tracking
When each package ships, we will email you a shipping confirmation, with tracking where available. Please note:
- Tracking can take a few business days to start updating after shipping.
- Some shipments have limited tracking or none at all.
- Your package may be handed to a different carrier for final delivery, so the carrier name on your tracking may change. That is normal.
Address
Please enter a complete and accurate shipping address at checkout. You can change your address only before your order goes into production, within 12 hours of ordering. See our Refund Policy for what happens if a package comes back because of an address error.
Lost or damaged packages
See our Refund Policy for full details. In short:
- Report shipping damage within 14 days of delivery, with photos of the item and the packaging.
- If your order has not arrived within 30 days after its expected delivery date, contact us within 7 days after that with your order number.
- SXD pays for replacements for confirmed lost or shipping-damaged packages. No carrier claim is required.
Questions?
Email support@sexyxdrunk.com or visit https://sexyxdrunk.com/pages/contact. We reply within 24 hours.